If you want to know how healthy your organization is, don’t just look at compliance reports or satisfaction surveys—listen to what is being said to your DSPs (or, sometimes, not said). Because while mission statements are nice and strategic plans look great on paper, actual workplace culture…

What if I told you it’s possible to cut your staff turnover rate by 40% or more in one year?

That’s exactly what happened with an IDD organization I worked with. In 2023, their annual turnover rate was 36%—costing them six figures in replacement costs and keeping them in a constant cycle of hiring and training new staff. But by 2024, their turnover had dropped to just 20%—and it wasn’t because they suddenly became hiring geniuses…

In the small town of Latrobe, PA, a provider called Artemis Supports is doing something most IDD organizations don’t.

They’re putting direct support professionals (DSPs) at the center of their business model—not just in mission statements, but in real, structural ways.

How?…

The problem: more training does not necessarily translate into more skills. So, how do you build skills and not just…

What if I told you that retaining your staff is easier than you think? Would you believe me? One of the simplest tactics is…